Frequently Asked Questions?
My business is doing well. Do I still need a Business Coach?
- Similar to how every successful football team has a coach, every business needs one too. Coaches are not only there to continuously build, support, and ensure your business growth, but also there to minimise your exposure to losses.
- Business Coaches are not just a sounding board, but will be by your side throughout your business journey. We will ensure that you have everything you need to achieve your goals.
Why is it so difficult to compete with franchisee businesses?
- Working in a franchisee industry for 10+ years, the 2 main takeouts we have learned are "Process and Consistency". Operating under a franchise model means that there should be key training procedures and processes which are streamlined for optimal productivity.
- We want to help you structure your business in a way where you have a comprehensive understanding of the most efficient operating model. By ensuring this, any variations to the norm can be dealt with via minor tweaks to the model, as opposed to holistic changes.
How can I stop being so hands-on in my business? I want it to be able to operate without me there.
- The main reason why people start their own business is to work for yourself and have a healthy 'work-life balance'. Initially, after setting up your business, most people start off working all day every day which is normal. If this continues for a year or more, then you might start experiencing burn out, resulting in more stress and less productivity.
- One of the first questions we ask our clients is 'What is the ideal amount of hours you would want to spend being hands-on'? Once we have established this, we adjust your business plan/structure accordingly and set a timeline on when we can achieve this.
Can you turn around my business in 1 month?
- The short answer is No.
- We believe in 'process'. Yes, we will be able to make some changes in the short term to achieve your initial goals, but our main goal for you is to have a sustainable business. To achieve this we will be continuously working with you and your business to ensure that it has consistent growth.
Why should I use Hospitality Partners when there are other players in the market?
- Hospitality Partner focuses on both 'hands-on' and 'hands-off' advice.
- We are adaptable to your trading hours. We understand that 9 am - 5 pm does not capture the peak times of the hospitality trade, and therefore we need to work on-peak and off-peak hours.
- We create a curated strategy and implementation plan for each business owner.
- We are price competitive as you are only paying for the services which you require.
- We will provide you with some tricks and help fine-tune your business model.
Are Hospitality Partners going to attend site visits to work on my business? If so, how do you go about your site visits?
- Yes, we will be organising weekly, fortnightly, or monthly catch-ups (depending on the needs of the business). We will be coming to your restaurant/cafe and working alongside you on a shift to understand what elements we can work with you to improve.
- We will be working as your business partner who will give you honest feedback, which is completely factual and without any emotions clouding our judgment.
- Accountability is key. We want you to be responsible and carry out all actions we agreed on. At the end of the day, it is our clients who are working on the business and doing the heavy lifting. Business coaches are there to guide you in the right direction.
